Posts Tagged ‘surveys’

Design vs Content

Wednesday, March 4th, 2009

What’s better for a website? Having a good design or interesting content? Up until recently I would have answered “both”.

After all, people turn to the web in search of information right? So good content is a must. But if they hate what they see there’s little incentive to stick around for long. The content needs to present well too.

The other day I saw some fairly ugly websites (by the owner’s very admission) that actually earn him some money. They had no banner, no background and only 1 crappy image. But the little text that graced the pages was laser targeted to appeal to what his visitors were searching for. The websites succeeded because they were built around ONE CONCEPT ONLY.

Most websites try be all things to all people and end up pleasing nobody.

So now I reckon what you need is “attractive content”. By that I mean EXACTLY what your visitors want. NOT what you think they might want. The only way to find that out is to ask them via a service like SurveyMonkey or taking a poll on your site.

But that’s still not enough. Because what every website also needs is TRAFFIC.

Without visitors no one is going to appreciate the hours you spent on that award winning design and painstaking research. Getting traffic has more to do with search engine optimization and marketing - very different skill sets. What value will you give your visitors? More importantly, how will you get it under their noses?

Our trick question just got trickier. What if you get the visitors to your site and the design and content suck? They’ll just leave never to return again.

Web traffic-content-design triangle

Maybe the question should be, “Which is better . . . design, content or traffic?

It’s like that old game of Paper, Scissors, Rock. Each one can trump the other but also needs the others in order to win.

Leave out one aspect and the whole thing falls apart. Only all 3 working together create the synergy needed for a successful website.

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How Do I Delete My Profile?

Thursday, February 5th, 2009

Social media sites: friend or foe? What happens when you want to move on from a social media website? Ever noticed that not one of them provides an easy to find “unsubscribe” button?

And why would they?

The information you put on your profile about YOU is a marketer’s dream come true. Big business will pay even bigger money for this data and social media sites know it. Why else would Google have paid $1.65 Billion for YouTube, a company that had never earnt a cent?

Delete my profileConsider how it used to be done. Survey companies would round up a few people and paid them to take part in focus groups. Then they’d grill them hoping that the results reflected a fair cross section of the target demographic. These days people voluntarilly rush in their millions to spew out their personal and private details online.

Read the terms of service clearly. Web 2.0 sites control everything you put up on their pages. Sure they say you still “own” it. But you sign away your right to stop them doing anything they want with it. So how is that really ownership?

Does something really delete when you delete it? And what if you want to get rid of your whole account? Leaving evidence of your wild partying days online forever might not be a wise move. What if you later climb up the corporate ladder or get a job in the public spotlight?

Anything can be searched and dredged up about you in seconds. A jealous colleague or spiteful jerk could present it out of context and ruin your reputation instantly. Too bad it took you years of hard work to build up in the first place. Consider the fake sex photos that caused Pauline Hanson her last election defeat.

“It seemed like a good idea at the time,” will be a poor consolation.

Signing up is easy but deleting a social media profile is anything but. It would be a simple thing to put an “unsubscribe” link like you see at the bottom of automated emails. Instead they make you jump through 20 hoops. Most people don’t bother which leaves these companies free to make a fortune from your personal data.

If you decide to “unfriend” your current “friends forever” social media site but don’t know how just follow the links below. They contain step by step instructions for many of the popular sites.

http://www.pcmag.com/article2/0,2817,2342599,00.asp

This one for ning:

http://answers.yahoo.com/question/index?qid=20080921091159AAZwfMy

Ever had rough treatment at the hands of a social media site? Do you know how to unsubscribe from any others not covered in these links? Help someone else by leaving a comment.

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